Thrive Under Pressure.

Lead with Calm, Clarity, and Connection.

We help schools, churches, non-profits, and mission-driven businesses prepare for disruption—so your people stay safe, your mission stays on course, and your team grows stronger through challenge.

Emergency Management Expertise

Grounded in real-world EM experience, aligned with ICS/NIMS best practices.

Coaching + Preparedness

We blend crisis leadership coaching with practical planning and exercises.

Faith‑friendly & Mission‑driven

Sensitive to the culture of churches, Christian schools, and nonprofits.

What You Can Expect

Clear roles and decision pathways in crises

Leaders who stay calm and connected

Stronger cross‑team communication

Faster recovery and continuity of operations

Exercised plans that actually work

Safer people, steadier mission

Our Services

  • EOP / COOP Review

    Assessment against best practices (ICS/NIMS), gap analysis, and a prioritized 90‑day improvement plan.

  • Tabletop Exercises

    Custom scenarios (violence, severe weather, utility outage, cyber, medical) with facilitation, MSELs, and AAR/IP.

  • Crisis Comms & Notification

    Message matrices, templates, call trees, and public‑facing statements for rapid, aligned communication.

  • Safety Team & Protocols

    Threat awareness, facility walk‑throughs, rally points, reunification, and volunteer training pathways.

  • Leadership Under Pressure

    Crisis leadership coaching that equips leaders to regulate, connect, decide, and debrief well.

  • Drills & AAR/IP

    Quarterly drills (notify, shelter, lockdown, evac) plus facilitated After‑Action Reviews and Improvement Plans.

Our Process

Simple, collaborative, and outcomes‑focused.

Built for Mission-Driven Organizations

K-12 Schools & Colleges

Churches & Ministries

Non-Profits

Small Businesses

Let’s Build Your Organizational Resilience.

Schedule a 30‑minute discovery call to explore risks, goals, and the right next step for your context.

About Dr. Tilghman

Dr. Justin Tilghman brings more than a decade of frontline and leadership experience in emergency services and public safety to his work in organizational resilience. He began his career as an Emergency Medical Technician and Paramedic before serving as an Emergency Management Planner and later as Deputy Director of Lenoir County Emergency Services, where he oversaw emergency response plans, disaster coordination, and Emergency Operations Center activities.

In higher education, Dr. Tilghman advanced to Dean of Workforce Development and Public Safety at Lenoir Community College, providing oversight for emergency management, law enforcement, fire protection, and EMS education programs. He also developed training for military-to-civilian transitions in emergency response and chaired multiple emergency operations planning teams.

He is a Certified Emergency Manager (CEM®) through the International Association of Emergency Managers. He has taught emergency management, incident command, and disaster response courses at both the college level and through the North Carolina Division of Emergency Management.

Today, through Balanced Coaching, Dr. Tilghman integrates his emergency management expertise with leadership development and coaching, equipping schools, churches, non-profits, and businesses to thrive under pressure. His unique blend of operational knowledge, leadership coaching, and faith-driven perspective allows him to prepare organizations not only to withstand crises—but to grow stronger through them